dpc88 Privacy Policy

Welcome to dpc88, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how dpc88 collects, uses, stores, and protects the personal information you provide when you access our website or use our services — including cricket betting, live casino games, slots, crash games, and more.

By accessing or using dpc88, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. We encourage all users — especially those in Dhaka, Chittagong, Sylhet, and across Bangladesh — to read this policy carefully before registering or depositing funds.

Information We Collect

dpc88 collects several types of information to provide, maintain, and improve our services. The categories of personal information we may collect are described below.

Account Registration Data

When you create an account on dpc88, we collect the following information to verify your identity and process your transactions:

• Full name and date of birth (to confirm you are aged 21 or above)
• Email address and mobile phone number
• Home address including city (e.g. Dhaka, Chittagong, Khulna, Rajshahi, Sylhet) and country
• Payment method details (bKash number, Nagad number, Rocket number, Upay number, USDT wallet address, or card details as applicable)

Usage and Technical Data

When you use our website or mobile platform, we automatically collect certain technical information, including:

• IP address, browser type, and device identifiers
• Pages viewed, game sessions, betting history, and time spent on the platform
• Referring website and click-path data used to understand how users discover dpc88

Voluntarily Submitted Data

If you contact our customer support team via email ([email protected]), submit feedback, or participate in promotions, surveys, or seasonal campaigns (such as Eid or Pohela Boishakh specials), we may retain the content of those communications, your contact details, and any other information you choose to provide.

How We Use Your Information

dpc88 uses the information we collect for the following purposes, all of which are necessary to deliver a secure and high-quality betting and gaming experience:

• To verify your identity, confirm you are aged 21 or above, and process your registration on dpc88
• To process deposits, withdrawals, and transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, and BTC
• To deliver customer support and respond to your queries promptly
• To send you important account notifications, security alerts, and transactional communications
• To personalise your experience — for example, displaying cricket betting markets or slot game categories most relevant to your preferences
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities in compliance with applicable laws

Sharing Your Information

dpc88 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors and financial partners (such as bKash, Nagad, Rocket, Upay) who need your payment details solely to complete your transactions
• Technology and security service providers who assist in operating the platform, fraud detection, and identity verification — bound by strict confidentiality agreements
• Law enforcement, regulatory bodies, or government authorities where disclosure is required by law or court order
• In the event of a business restructure, merger, or acquisition, personal data may be transferred as part of that transaction, subject to the same privacy protections described in this policy

Cookies and Tracking Technologies

dpc88 uses cookies and similar tracking technologies to enhance your experience on our platform. These tools help us understand how you interact with the site, remember your preferences, and serve you relevant content. The types of cookies we use include:

• Essential cookies — required for core platform functionality such as maintaining your logged-in session and securing your account
• Analytics cookies — used to track site usage patterns, popular game categories, and traffic sources so we can improve our service
• Preference cookies — storing your language, currency display, and game settings so the platform feels personalised on every visit

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of dpc88 and prevent you from accessing certain features, including account login and deposits.

Data Security

dpc88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers, secure password hashing, two-factor authentication options, and regular security audits carried out by our internal team.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is completely secure. dpc88 cannot guarantee absolute security; however, we are committed to promptly addressing any data breach or vulnerability that comes to our attention and notifying affected users in accordance with applicable standards.

Data Retention

dpc88 retains your personal data for as long as your account is active or as long as is necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information for a defined period as required by applicable financial regulations and anti-money-laundering requirements. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised.

Your Privacy Rights

As a user of dpc88, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access — you may request a copy of the personal data we hold about you
• Right of rectification — you may request that we correct any inaccurate or incomplete personal data
• Right to erasure — in certain circumstances, you may request deletion of your personal data (subject to legal retention requirements)
• Right to restriction — you may ask us to restrict the processing of your personal data in specific circumstances
• Right to object — you may object to us processing your data for certain purposes, such as direct marketing communications

We will respond to all legitimate data-rights requests within 30 days. In cases where a request is complex or we receive multiple requests, this period may be extended by a further 30 days, and you will be notified accordingly.

Third-Party Services

dpc88 may integrate with third-party service providers to deliver certain features, including payment gateways (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt), and analytics tools. These third parties operate under their own privacy policies and are independently responsible for their data practices. dpc88 is not responsible for the privacy practices of external services. We recommend reviewing the privacy policies of any third-party services you interact with through our platform.

Children's Privacy

dpc88 is strictly an adults-only platform. Our services are not directed at, and we do not knowingly collect personal data from, any person under the age of 21. If you are under 21 years of age, you are not permitted to register, deposit, or use dpc88's betting and gaming services. If we become aware that we have inadvertently collected personal data from a person under 21, we will promptly delete that information from our records. If you believe a minor has registered on dpc88, please contact us immediately at [email protected].

Changes to This Privacy Policy

dpc88 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered users via email or through a prominent notice on the platform. We encourage you to review this Privacy Policy periodically. Continued use of dpc88 following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dpc88 handles your personal data, please do not hesitate to reach out to our privacy and support team. We are available 24/7 to assist users across Bangladesh — from Dhaka and Chittagong to Mymensingh, Barisal, Rangpur, and Cox's Bazar.

Email (plain text — not a link): [email protected]